| Welcome Pass is a membership program providing personal assistance and exclusive benefits to people like you. Whether you are a first time traveler, a business traveler, a repeat visitor, an expatriate in France you will enjoy our assistance, recommendations, invitations, get together, special events and exclusive deals. Our offices are located in Paris, on the Champs Elysees. We are an official member of the French tourism bureau. |
| First you must sign up for one of our memberships (7, 15, 30 days). All memberships offer full access to all program benefits and services. The longer your membership is the more economically beneficial it is. Upon signing-up, you will receive a confirmation and welcome email with all program information (telephone number, email address, access code to your member online area). This will allow you to instantly contact our concierges and take advantage of all your program benefits and content. Within a few days you will receive your personalized membership card and Welcome gift certificate. |
| • What kind of requests can I submit to the personal assistants? |
| You can submit any request (travel, lifestyle, emergencies) as long as it's legal of course. Here are some examples: Dining reservations, hotel suggestions, unique tours experiences, directions, lost items, on the spot translations, deliveries and pick up, transportation, tickets, repair man, nannies, language schools, cooking classes, special occasion, etc. Our assistance is unlimited and will do wonders for you. IMPORTANT: To make sure that we provide you with the best possible answers and service, we focus only on France and French related things and services. |
| You will be notified by email each time one of our sponsors or partners invites Welcome Pass members to one of their events (gallery openings, product launchs, wine tastings, movie premieres, etc). Invitations are free. To attend the event, simply confirm your presence with your personal assistant. |
| Chateau de Changy is a beautiful and upscale B&B chateau conveniently located one hour outside of Paris. You can drive there or take a direct train (One hour) from one of the main Paris train stations. Changy is owned by a wonderful couple, Bernard and Diana. They host our themed week-ends and will welcome you as friends. Periodically, we will email you a special package offer to join us and enjoy an exceptional experience at Changy. For each theme (exceptional wines, art, music, gourmet food...), you will meet unique individuals who will share their passion and knowledge with you. |
| Mywelcomepass.com is an online portal providing you with a permanent access to all your program benefits. It allows you to make new requests to your concierge and monitor existing ones, review and select deals, take a look at all past and current newsletters and invitations, browse through the travel and lifestyle content to plan your trip. For more information about MY WELCOME PASS, please take a look at the website demo |
| Yes. You can download it at Mywelcomepass.com. It will allow you to access all your program benefits and make request to your personal assistant while on the road. A great way to get more from your Welcome Pass membership. |
| • Can I renew my membership? |
| Yes, you can and for the length of your choice (7 to 30 days). You will be offered a 10% discount off your next membership purchase. Contact your personal assistant take advantage of this offer. |
| • When can I reach a membership representative? |
| Our team is available from 9am to 8pm, Paris’s local time to answer any questions. Please use our “call me back” form during opening hours or send us a message outside opening hours. We will get back to you promptly. |
| • Can I purchase several memberships? |
| We offer a discount for purchases of 5 memberships or more. For such requests, please contact us. We will be happy to accommodate you. |
| Yes indeed and you will receive a gourmet gift certificate for each one of your friends who join WELCOME PASS. For more information |
| You may find the answers that you are looking for by watching the testimonial and our demo website. If not, just contact us. Just ask, we will be happy to respond to you promptly. |
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